At RM Agritech, customer satisfaction is our priority.

Order Cancellation

  • Orders can be cancelled before dispatch. 
  • Once an order has been shipped, cancellation requests cannot be accepted. 
  • To cancel an order, contact our customer support immediately. 

Damaged or Incorrect Products

If you receive:

  • Damaged products 
  • Defective products 
  • Incorrect items 

Please inform us within 48 hours of delivery by sharing photographs or videos of the product.

After verification, we will arrange a replacement or refund as applicable.

Non-Returnable Products

Returns may not be accepted for:

  • Products damaged due to misuse 
  • Used products 
  • Products without original packaging 
  • Customized or special-order items 




















Refund Policy

Refunds are processed only after inspection and approval of the returned product.

Refunds may be issued in the following cases:

  • Wrong product delivered 
  • Product damaged during transit 
  • Manufacturing defect 
  • Order cancelled before dispatch 

Refund Timeline

  • Refund approval: Within 3–5 business days 
  • Amount credited: Within 5–10 business days, depending on your bank or payment provider. 

Refunds will be processed through the original payment method.